Appointment · Book online

Book your appointment online.
Three ways — you choose.

WhatsApp is fastest (fast reply). Google Calendar if you need a fixed slot in 2–3 days. Phone for direct emergency contact.

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WhatsApp FASTEST OPTION

Send photo + address + problem. We reply fast with a confirmed slot and price. Also evenings, also weekends.

  • ✓ Quick reply
  • ✓ Photo + address is enough
  • ✓ Emergency today possible
💬 Open WhatsApp
📅

Google Calendar PLANNABLE

Pick a fixed slot in the next 14 days. You get an instant confirmation in your calendar with a reminder.

  • ✓ Fixed time slot
  • ✓ Instant confirmation
  • ✓ Auto-reminder
📅 Pick a slot ↓
📞

Phone

If it's urgent and you want to talk. Reachable 07:00 to 20:00, otherwise we use WhatsApp.

  • ✓ Direct contact
  • ✓ Emergency hotline
  • ✓ 07:00 – 20:00
📞 +41 76 235 21 26
Google Calendar booking

Pick your appointment slot.

Available slots for the next 14 days. You get email confirmation with calendar entry and a reminder the evening before.

Prefer WhatsApp? Quick reply: 💬 Message us

Booking FAQ

Common questions about the appointment.

WhatsApp is usually faster (fast reply, we coordinate spontaneously). Calendar is better if you want to plan an exact appointment in 2–3 days and can't react spontaneously.
Flat tire/emergency: 30 min on site. Standard service: 60–90 min. Premium service: 120–150 min. Cargo Large: 3 hours. You don't need to be there — we start alone and message when done.
Up to 2 hours before the slot: free. Within 2 hours: CHF 30 trip flat (we've already loaded the cargo workshop).
Address (street + number), bike type (bike / e-bike / cargo), short description of the problem, preferred time window.
TWINT, card, cash or invoice — you decide on site.
Me (head mechanic) with the cargo bike, or at peak times a mechanic friend. We send you the name and ETA on WhatsApp before the appointment.

Ready for your appointment?

WhatsApp is fastest. We reply fast — also right now.

What customers say

4.8 stars. 108 reviews on Google.

★★★★★ 4,8 / 5 Google Reviews

Real reviews on Google. We don't hide critical voices — read them all.

Markus L.
Wiedikon · 3 weeks ago
★★★★★

"Faster than expected. Wrote on WhatsApp at 14:00, by 14:38 the mechanic was at my door with the cargo bike. Flat fixed, brake adjusted, CHF 99. Will be back."

Sophie M.
Seefeld · 6 weeks ago
★★★★★

"Our family cargo had brake issues before a weekend trip. Standard workshops: 2 weeks. VELOV: fixed Friday evening, all seat belts checked. Top."

Andreas K.
Höngg · 2 months ago
★★★★★

"E-Bike service at my door. Bosch diagnostic, brakes, chain — all in 90 minutes. While I worked in the garden. Never going back to a shop."

Read all reviews on Google → Write your own review
💬 WhatsApp